Guest Service Assistant - Reception - BDL Hotels - Earls Court

At Redefine|BDL Hotels we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

An exciting opportunity has arisen for a full time Guest Service Assistant to join the Holiday Inn Express London Earl’s Court reporting to the management team.

The successful applicant for this role will ensure that they act with integrity at all times by knowing the hotel and how they can personally drive the business, deliver excellence by demonstrating a service attitude that exceeds expectations, have the ambition to continuously improve and be able to show that they care by putting their colleagues and guests first.

We’re looking for someone who can maintain a positive and calm outlook, can communicate effectively both verbally and in writing, carry out instructions, able to pay close attention to detail and a desire to provide exceptional customer service. Experience within a customer facing role would be preferable but not essential and full training will be provided.

If you are interested please email your CV to Tina Palm (gsm@hiexearlscourt.co.uk) or call the hotel direct on 0207 384 5151

Thank you

Tina Palm