Graduate Membership Administrator

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My client are looking for high calibre graduates to recruit in to their specialist membership team! Paying a generous £24,000-£25,000 per annum, plus an excellent benefits package, based in their trendy London offices this unmissable opportunity to become a Graduate Membership Administrator is live!

This opportunity would be perfect for a graduate, or individual with 1-3 years experience looking for specialist training, unrivalled career opportunities and a healthy pay package. You will be working for a UK leading membership body.

Graduate Membership Administrator responsibilities;
*Dealing with new business applications – updating and checking information on to computer records, maintaining spreadsheets.
Checking data to send to the mailing house and ensuring member records are accurate.
* Monitoring the renewals processes to ensure our members receive the relevant documentation in a timely manner.
* Taking telephone calls from corporate members, dealing with corporate member enquiries and associated administration work.
* Working closely with Marketing and our mailing house.
* Working closely with the Corporate Account Managers.
* To complete all required member correspondence and applications to agreed accuracy and productivity standards
* To ensure understanding and adherence to company and departmental schedule, policies and procedures at all times
* To ensure capture, evaluation and feedback on market and competitor activity, making recommendations for the improvement of products and services
* To take responsibility for the delivery of a world-class service, ensuring the retention and implementation of all provided training materials.

Graduate Customer Services Specialist knowledge, skill & experience requirements:
* Some form of administration or customer service experience is preferential.
* Degree educated
* Excellent commitment to service
* Ability to communicate effectively by letter, email and phone
* strong Numeracy, literary and MS office skills

Associated salary and Benefits:
£24,000-£25,000
+ 22 days holiday + bank holidays pro-rata
+ childcare vouchers
+ Cycle2Work Scheme
+ private Medical Insurance
+ continuous pay rises
+ benefits
+ unrivalled training
+ marvellous career opportunities