Monday, June 27, 2016

Library Services Development Manager (Adult and Children’s Services) - Carillion plc - London





To plan and provide a strategic overview and management of children’s and adult library services for all public library contracts including information and learning provision ensuring provision meets key performance indicator requirements.

To keep abreast of national policy, initiatives, innovation and legislation and report on possible impact and how it could be applied to develop CCS libraries for adult and children’s library services.

To lead on the development of partnerships with the councils and other key stakeholders / organisations across the sector to develop and deliver activities that meet national, regional and local identified needs ensuring CCS libraries are seen as innovative in the library sector

To project manage all new developments within adult and children’s library services

To apply for funding to support the innovative development of library services

To be responsible for adult and children library services budgets.

To be responsible for safeguarding for children and vulnerable adults

To support the Senior Libraries Development Manager in the development and delivery of the annual service plans and service development meetings.

Principal Accountabilities

To play an active role in the ongoing strategic management and development of library services as a member of the Strategic Libraries Development Management Team responding to changing needs of the customer and changing technologies

To project manage all new developments in service provision for adults and children.

To be proactive in forming new partnerships and sustaining current partnerships and working with key stakeholders at national and local level to ensure CCS libraries are continuously evolving.

To ensure services provided are reflective of the communities being served through overseeing community profiling.

To make recommendations for change by maintaining awareness of best practice and service delivery methods

To be responsible for adult and children’s library services related budgets.

To be responsible for professional development in reader development, learning and information services contributing to the achievement of a libraries quality mark.

Be the lead point of contact for Adult and Children’s Services with national, regional, and local organisations, ensuring CCS Libraries remain at the forefront of regional and national public service provision.

To contribute to the service planning for all library contracts and ensuring targets are reached

To ensure information is acquired, organised and is accessible to the people who need it, including developing a libraries e-offer that includes electronic resources and e-books.

To line manage the Adult Services Officer and Children and Young People Officer

Work with the Stock Development Manager to ensure stock, information, online and e-book resources are appropriate to support service delivery.

Proactively seek funding for the development of projects for the public library contracts.

Carry out duties in accordance with the equality and diversity Policy.

To take a service lead on safeguarding for vulnerable people and children

Ensure library staff have the appropriate skills, training and development to support delivery of services

Additional Role Information


Person Specification

Experience of working in a local authority environment, with a track record in delivering high-performing library and cultural services.

Sound project management skills

Experience of developing and managing budgets

Experience of working in a results-orientated environment

Excellent communication and interpersonal skills

Experience of working at a strategic level.

Experience of driving service improvement through effective performance monitoring.

Proven commitment to, and understanding of, the needs of public library services

Understanding of safeguarding in a library environment

Proven track record of successful grant applications

Experience of working in partnership

Excellent communication and interpersonal skills

Experience of managing staff

Experience of budget management Education and Qualifications


Educated to degree level or chartership or equivalent.

Membership of a relevant professional institution such as CILIP and ASCEL Knowledge and Experience

Experience of working in a business environment, with a proven track record in delivering high-performing library services.

Experience of managing staff

Experience of budget monitoring.

Experience of project management

Experience of driving service improvement through effective

performance monitoring.

Experience of partnership working

Experience of working at a strategic level with the development of community-focused programmes of events.

Ability to work well under pressure and within strict time frames

Assertive and confident

Excellent attention to detail

Team player

Ability to balance an understanding of local authority’s needs with the commercial requirements of the business








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Wolverhampton, West Midlands-based Carillion plc is construction-services business, building and managing commercial and infrastructure…






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