receptionist apprentice. - Capita - Hammersmith and Fulham

Amazing opportunity to gain a nationally recognised business administration qualification while you also earn a salary. An apprenticeship is a nationally recognised training programme which combines practical training in a work place setting and subject learning. This is an opportunity to become part of a new generation of students who will gain a national qualification and gain amazing life and work based skills and experience – while you also receive a salary.

Business Administration (Level 2) and Functional Skills in English and Maths (Level 1) Following the framework, this course prepares students to work in a Business Administration environment.

Course topics · Answer telephone calls and deal with enquiries as appropriate· To provide a support service for our service users and communicate with staff as necessary· Maintain databases· To generate timely and accurate reports on a periodic basis· Arranging payments to service users and payments· Monitor the system of financial procedures, for the management of service user’s finances at the service level· Adhoc reporting when required

How is the course assessed? · Internal assessment· Direct observation· Portfolio of work· Written assessment· Practical task

Skills Required · Excellent communication skills * Competent at using Microsoft Office, including Word, Excel, Outlook· Work as part of a team and independently * Ability to take instruction and carry out tasks efficiently and to a high standard * Good time keeping

Personal Qualities · Willing to learn new skills· Attention to detail· Personable· Professional telephone manner· A good level of understanding in spoken and written English· Smart appearance· Must be trustworthy and honest· Must be punctual and reliable

Qualifications required · GCSE – English, Maths and ICT (or equivalent)

Additional information ·· Updated CVYour futureWell it starts right here, this qualification allows you to progress toward the Level 3 Business Administration course

If you are interested in the role, please click here to apply

Job Type: Apprenticeship

Salary: £23,000.00 /year

Job Location:

Required experience: