Lettings Negotiator / Senior Lettings Negotiator

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Today Hamptons International offers a number of property-based services including sales, residential development services, new home sales, international estate agency, lettings, financial services, property investments, valuation, property management, corporate home search and tenancy management.

Why Hamptons International?

-A leading residential agent with an extensive portfolio of UK and international property.
-We win awards – a lot! The company has won The Sunday Times Gold Award for Best Large Estate Agency FOUR years running.
-Reassuringly Traditional; Surprisingly Innovative – Over 140 years` experience in selling and letting and still at the forefront with new ideas.
-Reassuringly Local; Surprisingly Global – As well as a strong network of officers across the South of the UK and London and outstanding expertise, we offer the reach of our international network.
-Reassuringly High Quality- Synonymous with exceeding expectations, we`ll ensure you receive exceptional customer service training throughout.
-Reassuringly Professional; Surprisingly Dynamic – By attracting the best people and ensuring you are trained to the very highest standards, we work hard to get our customers the best result.

As a Lettings Negotiator/Senior Lettings Negotiator your role will also involve:

Working closely with the Lettings Manager to identify new business opportunities.
Generating quality leads, following these up and consistently aiming for high conversion rates.
Promoting other Hamptons products & services where appropriate and generating referral leads.
Having an in-depth understanding of the local market and competitors in the area to maintain a competitive advantage.
Ensuring that all instructions are presented to the highest standard to prospective Tenants.
Ensuring that all documentation is completed before the beginning of the tenancy i.e. PAT, Gas Safety Certificate and Tenancy Terms and Conditions.
Ensuring that all financial targets are met and are exceeded on a monthly basis.
Managing customer feedback effectively, sending out feedback forms and immediately addressing any highlighted areas of concern.
Actively supporting the Branch in achieving the highest levels of customer service feedback from clients, suppliers and the Company.
Pro-actively managing, maintaining and developing relationships with both Landlords and Tenants.
Pro-actively ensuring that all written communications on behalf of the Branch are accurate and conform to ARLA and Housing Act requirements.

The Individual

Encompass our core values – Trust, Dedication, Excellence, Innovation and Professionalism.
A minimum of 12 months experience in a busy lettings or agency environment preferable.
Able to demonstrate a successful track record in meeting and exceeding targets.
Self motivation with a `can do` attitude.
Excellent organisation skills and prioritisation skills.
Ability to work on your own as well as in a team.
A professional, positive, ambitious and enthusiastic approach.
Intermediate MS Word, Excel & Outlook skills.
Strong customer focus.
Strong written and oral communication skills.
High accuracy and attention to detail.
Full and clean UK driving license.

If you are looking for a challenging and exciting role with excellent career development then please apply.