Box Office Sales Assistants - The Royal Opera House - London

The Royal Opera House aims to enrich people’s lives through opera and ballet. Home to two of the world’s great artistic companies – The Royal Opera and The Royal Ballet, performing with the Orchestra of the Royal Opera House – the organization seeks to be accessible and engaging.

Last year we staged 543 performances, we welcomed 774,000 people to our shows and of the tickets we sold 45% cost less than £50.

We are currently looking for Box Office Sales Assistants to join our team and to offer the best possible welcome and advice to our audience, whilst maximising sales.

We actively encourage applicants from diverse backgrounds and value the positive impact difference has on our teams.

To be effective in this role you will need to be able to demonstrate the following:

Impeccable customer service skills, in person and over the phone

Outstanding communication skills both written and verbal

Strong sales and payment handling skills

Great teamwork

Good computer skills and proficiency with Microsoft Office

Ability to work well under front-line pressure and plan ahead

The following shift patterns are currently available:
Monday/Tuesday/Thursday/Friday/Saturday 16:15 to 20:15, (20 hours)

Monday/Saturday 09:45 to 18:15, (16 Hours)

Saturday 12:00 to 20:30, (8hours)

Please ensure that you indicate your preferred shift pattern in your application.

You should be available to attend a full week of induction training in the week commencing 14 March 2016 (10:00 to 18:00 each day) and then commence your regular shift pattern the following week.

To apply, please scroll to the bottom of the page and click on ‘Apply Now’. For any queries regarding the recruitment process or if you have any access needs for making an application, please contact the Human Resources Department on Tel: +44 (0)20 7212 9303.

Closing date for applications: 16:00 on Wednesday 24 February 2016.

Applicants must have work authorization for the UK.