Ticketing Services Assistant - Songkick.com, Inc. - London

Songkick is the largest concert discovery service and artist-to-fan ticketing platform in the world. Our goal is to help artists sell more tickets directly to their fans and fix the central problem at the heart of the concert industry – that 50% of tickets go unsold. Working with over 500 artists and ticketing thousands of events worldwide each year, we’re working to make every show a sellout.

Songkick delivers personalized alerts for upcoming concerts to its 10 million monthly unique fans, making it easy for these fans to track their favorite artists so they never miss them live.

Our company has also powered worldwide programs for some of the world’s biggest artists, including Adele, Metallica, Paul McCartney, Mumford & Sons, Kenny Chesney, and Ellie Goulding, creating the ultimate artist experience by linking fans through innovative ticketing technology and marketing solutions.

With offices strategically positioned in London, Los Angeles, Nashville, and New York, Songkick combines technology and expertise to make the concert experience better for artists and fans alike.

What we’re looking for:

We’re looking for an ambitious graduate or current student to join our Promoter Services team to support and contribute to the administration of the ticketing inventory received from promoters within Songkick’s proprietary CMS. The Ticketing Services Intern will assist with administrative tasks, including but not limited to creating analytics reports related to client campaigns and helping with door list emails. The successful candidate is someone with excellent time management skills, a great attitude, an eye for detail, and passion for the music industry.

This is a temporary (3 month) part-time opportunity with the potential to turn into a full-time position after winning us over with your outstanding work performance. Ideally, you’ll be available to work from our London office for 4-5 days per week.

Responsibilities:

• ​Update promoter allocations tracking grid to ensure retrieval of tickets for every show
  


• Internal promoter ticket counts and reporting
  


• Assist with door list emails
  


• Take meeting notes and distribute concise summaries and updates to the team
  


• Create events efficiently and correctly in the Songkick proprietary CMS
  


• Build and maintain ticket inventory in Songkick’s proprietary CMS
  


• Create, format and maintain Excel spreadsheets
  


• Monitor and report on inventory throughout the life of the sale
  


• Prepare meeting agendas
  

Requirements:

• Graduate or current student enrolled in a four-year college or university
  


• Knowledge and interest in live events, the music industry, and/or start-ups
  


• Strong familiarity with Excel
  


• An approachable and friendly communicator
  


• Flawless and engaging writing style
  


• Mature, proactive and positive attitude
  


• Conscientious with excellent attention to details
  


• Passion for helping people and problem solving
  


• Proficiency in Adobe Creative Suite, Keynote and Google products would be extremely valuable to us
  


• Flexible, collaborative, team player
  

Compensation:

• Hourly (min) wage
  


• Travel stipend
  

Songkick is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.