Assessor / trainer - Mortgage and Banking Services

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Assessor – Mortgage and Business Banking Services

Home based – with visits to learners based on site in London, Essex, Norfolk, Hertfordshire, Bedfordshire, Buckinghamshire and Kent.

£25,000 to £27,000 and excellent benefits

Are you an experienced professional from the Mortgage or Banking Services sector, looking to start or continue a career in Trainingor Assessing? We’re looking for you!

We are ideally seeking Assessors who have experience in the Mortgage or Business Banking sectors who want to become a trainer / assessor, OR you could be an experienced Assessor / Trainer who has a some experience this area i.e. experience working as a Banking Clerk, Mortgage Advisor or customer Service professional for a bank.

You will work from home, managing your own diary and case load and visiting a number of learners on one key site, with additional sites in and around the locations, so you must be able to travel. All costs for training / assessing delivery purposes covered.

You will be supported throughout your career with Capita Talent Partnerships, and we will ensure that your personal development is regularly reviewed, assessed, discussed and improved upon with realistic milestones set for you to achieve and surpass.

About Capita | Learning Services | Talent Partnerships

Capita Talent Partnerships is part of Capita plc, the UK’s leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

We are dedicated to unlocking talent and helping businesses grow by helping our clients to define and deliver their emerging talent plans. Our support spans four distinct areas of action on emerging talent: engagement and attraction, pre-employment activity, entry routes and progression.

We work closely with schools and colleges, working with emerging talent to provide entry routes into apprenticeships and bespoke entry programmes, including graduate schemes.

What you will do:

• Design and deliver innovative high quality, informative and inspiring training / mentoring or coaching sessions to groups of learners.


• Identify and assess learners’ needs and put in place robust learning plans, with realistic and challenging goals, that enable learners to understand their personal journey and realise their potential.


• Actively support, mentor and motivate learners across the entire learner journey to help them with the timely completion of their learning aims and qualification. Contact will be varied and might include face to face, email, Skype, webinars etc.


• Observe, mark, assess and review work produced by learners to ensure it is of the appropriate standard to reflect the learner’s qualification and meet the needs of the awarding body. Provide insightful, constructive and informative feedback to help the learner maximize their potential.


• Proactively monitor, evaluate and improve the quality and effectiveness of own workload and working practices to ensure deadlines and targets are met and that the learner has an outstanding experience.

Your experience will include:

• Strong occupational experience in relevant sector (Financial Sercvices / banking or mortgage industries)


• Significant experience of group and 1-on-1 delivery


• Learner focused with a proven track record in supporting their achievement retention and motivation


• Assessor qualification such as D32/D33, A1, TAQA or CAVA desirable


• PTLLS/DTLLS/CTLLS or equivalent teaching qualification desirable

What’s in it for you?

At Capita, training and development aren’t optional extras: they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day’s holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.