Infrastructure Project Manager - Ericsson - London

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Job Purpose

The role of Project Manager is to manage assigned internal and customer projects, to secure that project goals are met, operations’ and customer’s expectations are fulfilled & that the customer relations are handled in the best possible way within the scope of the contract.

The role will be primarily focused on leading technical infrastructure projects within the Access Services unit of Ericsson’s Broadcast and Media Services division.

This role is required to lead multiple production systems projects relating to the strategic development and transformation of Access Services.

Reporting Lines and Key Relationships

Some of the projects to be undertaken may require a degree of matrix management by a Programme Manager within the Access Services team. In this scenario the Project Manager will work into the Programme Manager.

The role will lead teams from across the centralised Technology Delivery matrix and Access Services business unit, to success.

The role will work closely with central Technology Operations teams and AS Tech (Access Services own technology function) to ensure a smooth handover of any new solutions or services to Business As Usual (BAU) technology services.

The most important relationships will be:
Access Services PMO Lead

Access Services Core Project Team

Infrastructure Suppport Team

Access Services Product Managers

Key Accountabilities

Project Leadership and Governance Responsibilities

Provide leadership and the driving force for project teams, drawing on skills from central Technology and other key business areas

Engage operational subject experts within a context of competing priorities and rapid change

Responsible for the application of best practice in project management techniques and methodology, within the framework of the existing Access Services process

Responsible for delivering the overall required business benefit, through a combination of technical change and people / process change

Responsible for robust risk management policies to reduce the likelihood of failure

Responsible for regular reports of progress against key performance indicators targeted at continuous improvement in project delivery

Build strong and effective teams able to meet the demands of the project in hand

Ensure the handover of projects to central Technology and AS Tech to agreed standards and criteria

Financial Responsibilities

Responsible for the management of the project budgets including the monthly reporting of actual and forecast

Tracking and reporting on planned benefits as defined during project initiation stage

Communications Responsibilities

Devise and implement effective stakeholder communication strategies designed to engage, inform and influence, particularly the ‘Client’ of the project

Present confident and clear information and data to every level of the organisation and client as required

Own and manage key relationships with internal and external stakeholders

Develop relationships with the Access Services teams ensuring that projects deliver their required business benefits

Experience and Knowledge

A minimum of three years experience of leading infrastructure projects within the Media Industry

Direct experience in leading multi-disciplinary teams, i.e. Business Analysis, Test, Build,etc.

Direct experience of managing commercial and contractual relationships with clients and suppliers worth over £250K in value

A strong business acumen and financial skill set

A good understanding of effective Broadcast and Media / Metadata Management workflows

Able to manage the full project lifecycle using Microsoft Project as a primary tool

Confident in the use of standard Microsoft Office Applications (Word, Excel, PowerPoint)

An understanding of the potential of IT based solutions (including social media tools) as tools for communication.

Educated to degree standard

A professional project management qualification (Prince II)

Technical Knowledge in

Data Centre infrastructure, including Connectivity, Firewalls, Networks, Bays and Power,

Server Technologies including virtualisation (VMWare), Linux (CentOS), Windows Server, Database (Percona, MySQL),

Service Migration.Proven track record in

Migrating ‘Mission Critical’ systems in a complex, highly inter-dependent, 24*7 global environment without downtime.

Running and prioritising multiple concurrent work streams

Skills and Behaviour

Able to inspire a shared vision: encouraging consensus with the strategic direction and approach for the project

Excellent communication skills: able to act tactfully and persuasively with a wide range of people

Integrity: able to set and demonstrate the standard for quality standards and our corporate standards

Enthusiasm: a positive can do approach despite the challenges is essential

Empathy: presence of the emotional intelligence to engage and motivate individuals to succeed

Competence: A winning track record in delivering successful outcomes and strong leadership skills

Ability to delegate tasks: avoidance of the traps of project management, able to trust delegates to deliver tasks whilst maintaining high standards of quality.

Cool under pressure: able to handle tight timelines, the impact adverse events and issues that threaten delivery and maintain a calming influence on the team

Team building skills: understanding of the processes and dynamics that turn groups of individuals into a single cohesive unit

Problem solving skills: provide fresh and creative responses to new challenges

Willing and able to support a culture of continuous improvement within Access Services, including the identification of efficiency or service improvements and the sharing of ideas

Other Competencies

The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.

Planning and organisation – able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines and resources.

Developing talent and diversity – coaches others to build on strengths and improve on weakness, gives and listens to regular honest feedback, grows Ericsson’s new leaders, recruits and develops talent from a diverse range of backgrounds, connects with people from all parts of society.

Flexibility – adapts and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one’s own organisation or job requirements.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: United Kingdom (GB) || West London || Ealing || IT

Job Segment: Telecom, Telecommunications, Project Manager, Risk Management, Data Center, Technology, Finance

Salary: . Date posted: 27/02/2016