Registration Officer - Camden Council - Camden Town

Camden’s registration service needs you !

Camden registration services are looking to recruit a registration officer to perform the statutory duties and responsibilities of a Registrar of marriages, as agreed by the General Register Office and Home Office. You will be required to register births, still births and deaths in the borough and conduct civil marriages, civil partnerships, same sex marriages and citizenship ceremonies.

You will be expected to undertake non-statutory duties including checking and submitting application forms to the Home Office and collecting fees as Level one Immigration Advisors on behalf of Camden for the Nationality and Settlement Checking Service .

You will provide general office administration support including duplicate certificate production and reception cover which includes processing payments and dealing with customer enquiries.

This role will require the post holder to work Saturday’s and Sunday’s on a rota basis and be ‘on call’ on some Sunday’s and bank holiday’s for the out-of-hours burial service on a rota basis.

Skills & experience: We’re looking for someone who is self-motivated and works well as part of a team – you should have 5 GCSE’s grade A-C, be computer literate and have an understanding of relevant legislation relating to registration services. You must have experience in dealing with the public both face to face and over the phone as well as in writing, have first class communication skills and the ability to be empathetic with people dealing with an emotional situation. You must be confident in public speaking and have an organised methodical approach to work.

This role requires you to work within the procedures and guidelines set by the Registrar General, the Home Office and the Office of the Immigration Services Commissioner and therefore must have excellent attention to detail.

Other: About Camden.

In Camden, community is everything. That’s why we’ve established a plan to help us deliver a difference to our residents and neighbourhoods. The Camden Plan will not only strengthen our organisation, but will make a difference to what we provide the borough. We want to create a place where everyone feels involved and proud to live in. The way we work demands us to think differently and find new, innovative ways to deliver first class services, making sure everyone knows they have a chance to succeed and where nobody gets left behind. As one of London’s most diverse and vibrant boroughs, we have the opportunity to create a place that works for everyone. And we’re looking for enthusiastic, passionate people to join us in this exciting venture. We are ready for the next step. We are Camden.

Camden is located in modern award winning offices at Kings Cross overlooking the open space of Granary Square. You can expect an exceptional range of benefits including discounted access to the onsite Leisure facilities with swimming pool, recognising and rewarding high performance with progression and pay increase, flexible and agile working hours and benefiting from a leading pension scheme.

You can see full details of our excellent benefits at www.togetherwearecamden.com

Make it work for you. Make it your Camden.

Discover and Diversity

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website: www.togetherwearecamden.com/discover

How to apply:
To apply for this job please follow the “Apply for this job” link. As part of the application form, please explain in the ‘Why You’ section how you meet the key requirements for this role listed in the advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.