Senior Manager, Consumer Business, Risk Analytics

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Data sits at the heart of every organisation and is relied upon for all aspects of operations, analysis, decision-making, reporting and planning. As part of the largest Risk Analytics practice in the UK, our practitioners understand exactly how data underpins a business and how improving the management and use of this data improves the performance of the business.

Supporting our core advisory services, and using a range of analytical tools and technologies to deal with data issues specific to the Consumer Business industry, we help reveal new opportunities to our clients through better use of their data. We work with leading blue chip clients to help them realise the value of their data. This ranges from generating reliable information (e.g. data quality, mastering, governance) to diagnostic analysis (e.g. reconciling financial data) and value added analysis (e.g. improving operational performance) in areas relating to customers, workforce, finance, operations, supply chain, fraud, and, risk and regulatory. In addition, we provide advisory services in the core capabilities of information management, management reporting and advanced analytics.

Risk Analytics is an integral part of Deloitte’s advisory capabilities, and our OneDeloitte strategy enables individuals to work with our specialists in different areas across the business. Globally, Deloitte delivered $1bn of analytics work last year and our UK practice has around 500 staff focused on analytics services.

Responsibilities

Senior Manager will have responsibility for:

• Analytics & Information Strategy


• Working with the Consumer Business leads to develop & implement existing & new market propositions.


• Contribute to Deloitte’s thought leadership in Consumer Business


• Building and developing long terms relationships with senior stakeholders across our client organisations


• Act as a role model – help to develop and mentor junior resources


• To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture


• Supporting the management of key client stakeholders’ relationships (CxO level) and leading small teams of Deloitte and client personnel


• Taking responsibility for budgets (or portions of budgets), client deliverables and billing


• Supporting the development of client bids and presentations of proposals


• Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture

In addition to the client delivery, you will take a significant and active role in development of the practice, development of our people, industry thought leadership, and shaping and growing the business.

Requirements

To qualify for the role you must have:

• Deep sector specific expertise gained in Consumer Business


• Experience in Customer analytics, Pricing/promotion optimisation, product performance, ABC, and/or social media is advantageous.


• The ability to develop solutions and value adding propositions and take these to market.


• The ability to manage a strong industry network, identify and convert sales opportunities and lead the sales process.


• The ability to work on your own initiative and in many different and challenging environments.


• Strong leadership skills.


• Exceptional communication, presentation, business writing and professional skills, including being able to liaise with both technical and business contacts at our clients.


• Experience of managing, strengthening and broadening key client relationships.

Additional desirable experience includes:

• Delivering a broad range of data engagements in areas such as Data Architecture, Data Integration, Data Governance, Data Quality, Management Reporting, Master and Meta Data Management and Advanced Analytics


• Working experience with a range of data tools, such as:
  
  • Big data: Hadoop (must have), HBase, Hive, Cassandra, Hypertable, MongoDB
  
  
  • ETL: Informatica, Ab Initio, DataStage, SSIS, Oracle DI, SAS DI
  
  
  • Data Quality: Trillium, Dataflux, QualityStage, InfoSphere Discovery, InfoSphere Information Analyzer
  
  
  • RDBMS & MDM: Oracle, Teradata, Netezza, SQL Server, InfoSphere MDM, Informatica, SAP
  
  
  • Reporting: Microstrategy, Qlikview, Tableau, Spotfire, Cognos, SAS EBI, Oracle BI
  
  
  • Analytics: SAS, SPSS, KXEN, R
  
  


• Degree and / or relevant professional qualification and / or significant relevant consulting/ industry expertise in Consumer Business organisations.

About Deloitte

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.