Training Content Coordinator

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Established and reputable business in Wimbledon need a temp asap until the end of July. You will be working in lovely offices with a friendly team of people.

Responsibilities;

Ensuring all content for courses and certificates including webinars training are produced to the company’s house style.

Edit content for all courses and certificate programmes

As part of a team, ensure co-ordination procedures for courses, events and qualification programmes are carried out efficiently and effectively.

Respond to telephone and email queries from delegates, students and tutors ensuring a high standard of customer care.

Monitor the training operations mailboxes and circulate or action as appropriate.

Distribute all incoming post and action correspondence as required.

To assist the business managers in the induction of new tutors and the provision of relevant administrative procedures and document quality standards.

To work with the Learning Technologies team to ensure materials available on the VLE are accurate, consistent and correct as per the printed materials.

Ensure all records are accurately maintained on all customer databases.

Requirements;

Good level of education

IT skills to an advanced level

Good commercial acumen

Able to co-ordinate several projects simultaneously

Excellent organisational skills

Ability to multitask and perform to tight deadlines

Accuracy and attention to detail are essential

Good interpersonal skills and communication skills

Ideally experience of managing content for training events and certificates

Attention to detail

Good project management

A good team worker

Further information;

The position is easily reached by various buses, The Tram, Wimbledon and South Wimbledon stations

35 hour week Monday to Friday

Free 2 course lunch

Free tea and coffee