Senior Manager - SRLV Accountants - London W1S

Qualifications and Experience

• ACA/ACCA qualified or substantial relevant experience


• Minimum of 6 years’ experience in accountancy

Key Senior Manager Responsibilities

• Manage team WIP, billing and fee–recovery in order to achieve targets and cash collection where applicable, reviewing monthly billing and assisting in making sure that the partner is hitting monthly target


• Working closely with the Partners to ensure that work is scheduled, carried out and completed in good time


• Line manage team members through adequate briefing, monitoring, supervision and training, to ensure business objectives and the team members’ career objectives are achieved


• Ensure good relationships with both internal and external clients, particularly in order to ensure retention and development of new business opportunities


• Manage the expectations of partners and other key staff across the practice to ensure work and projects are completed within reasonable and realistic timeframes that satisfy the client, the partner and take into consideration the workload of the team or those concerned


• Highlight any work or project delivery issues to partners, key staff and clients, suggesting approach to rectify

• Manages complex client problems that occur and supports team members with basic client matter


• Ensure self and wider team are compliant with all practice management activities and actions are completed by the required deadlines


• Work with partners to identify, generate and complete additional project work from existing clients and seek referrals of new clients


• Maintain and build client care standards in order to meet and exceed client and partner satisfaction expectations at all times


• Provide proactive and innovative solutions to clients


• Liaise with other departments to ensure seamless delivery of work and projects


• Develop and maintain an advanced level of technical knowledge through appropriate reading and courses, and to fulfil the professional bodies’ CPD requirements where appropriate


• Delegates appropriately ensuring clear instructions are given and objectives and deadlines set – monitors workload of team


• Play an active role in recruitment and any other HR activities required


• Manages the preparation and presentation of projects and new client pitches, attending new business meetings and assisting with new client proposals, alongside partner and key staff


• Act as a role model for team members, providing advice, guidance and constructive feedback


• Carry out any other duties as are within the scope, spirit and purpose of the job

Key Senior Manager Competencies, Skills and Qualities

• Exceptional, effective and appropriate communication skills both verbally and in writing at all times, ensuring interdepartmental relationships are strong and recognising they must represent the firm in a positive light when dealing with clients and internally with staff (COM)


• Advanced technical, commercial and risk awareness with a thorough understanding of policies, procedures and processes, strives to apply own technical excellence and provide quality technical advice and identify commercial solutions to problems, both with clients and internally (DTE)


• Provides technical coaching and development to team, acting as a sounding board for their queries and providing reassurance, with an active interest in promoting a professional and collaborative working practice across the firm ensuring the quality of work the team provides is exceptional (DTE/WTFS)


• Strong ability to maintain confidentiality at all times and remain mindful of sensitive issues (DTE)


• Excellent IT skills along with the ability to use software effectively (DTE)


• Exceptional attention to detail (DTE)


• Exceptional work ethic and strong desire to provide an outstanding client service, with an in-depth understanding of both internal and external clients and their needs (BCR/WTFS)


• Has strong working relationships with partners, senior managers and other key staff across the practice (COM/WTFS)


• Confident at managing the expectations and demands of clients, partners and staff across the practice, to ensure that high quality work is delivered (COM/WTFS)


• Understands the importance and necessity to expand on their internal and external network of clients through various appropriate channels (COM)


• Excellent interpersonal skills with the ability to manage relationships both internally and externally to a high standard, dealing with issues confidently (COM/BCR)


• Confident at managing staff, providing guidance, feedback and assisting with the development of others along with taking accountability for the quality and accuracy of the work of the team and the delivery of more complex projects (WTFS/MDR)

Job Type: Full-time

Required experience:

Required licence or certification: