Training and Support Specialist - CK Clinical - North London

The Training & Support Specialist will be responsible for co-ordinating and carrying out all product related training for new and existing hospitals.

The main purpose of the role will be to:

• Develop relationships with both new and existing hospital accounts.


• Implement regular audit visits to hospital accounts to review product performance, user technique, training issues and QC performance and compiling reports on these back to relevance hospital personnel.


• Promote the features, advantages and benefits of the company’s technology.


• Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy objectives of the company.

Further responsibilities will include:

• Product training for healthcare professionals.


• Ensuring quality control of the company’s meters is performed to meet contract requirements.


• Coordinating implementations and upgrades within company strategies.


• Supporting sales cycles for target secondary care accounts with regard to training and support.


• Effective and appropriate communication with relevant people both internal and external to maximise business efficiency.


• Attending regular departmental meetings with manager / supervisor to build in continuous feedback mechanisms.

In order to be considered for this role, you will be required to have the following qualifications, skills and experience:

• Located in North London and willing to travel.


• A background in healthcare training, with an understanding of the hospital environment.


• Previous experience of MS Office and flexible use of electronic reporting tools.


• Experience of direct customer interface and involvement with sales people plus involvement and influence in a variety of projects often running concurrently.


• A full UK driving license and your own car.

CK Clinical is an Equal Opportunities employer who welcomes applications from all who meet our selection criteria.

If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference CL36673 in all correspondence.