Syndicate Assistant & Receptionist - 6 Months Contract
Based in the City of London The Shipowners’ Protection Ltd are the Managers of the Shipowners’ Mutual Protection and Indemnity (P & I) Association, a Luxembourg based Protection and Indemnity Club. With over a century and a half of expertise in providing P&I insurance cover for smaller and more specialised vessels, Shipowners’ is one of the oldest P&I Clubs in the world.
We are now seeking a Syndicate Assistant/Receptionist to join us on a Temporary basis for an initial 6 month period. The successful candidate will be enthusiastic and a quick learner with a desire to develop in insurance.
To provide a high level of service through timely and accurate response to enquiries that are received into the department/team by telephone, fax, letter or email.
To produce grammatically correct documentation in an accurate and timely way, ensuring it is despatched with the correct attachments.
To provide administrative support to the Underwriting and Claims syndicates, as required, for the department/team’s function.
To provide secretarial support to the syndicates, including the arrangement of travel, meetings, reservation, preparation and cleaning up of meeting rooms, lunches, in an efficient and cost-effective way.
To ensure that service levels are maintained during the absence of colleagues in the department/team, answering basic queries and referring upwards the need for any technical response.
To ensure that documentation and correspondence for the department/team is correctly filed, making appropriate use of the electronic filing system.
To update and maintain the contacts database.
Processing of Fee/Claim payments under supervision of Claims Handlers.
To undertake any other administrative/secretarial tasks that may arise from time to time.
Reception Duties:
Provide a high level service as the first point of contact for all external visitors.
Provide an accurate and daily communication on staff whereabouts detailing room requirements.
Accurate and timely receipt and distribution of all incoming and outgoing communication by telephone, fax, letter, email or courier.
Ensuring that adequate and cost effective levels of company supplies such as kitchen consumables and stationery are maintained.
Manage the second floor meeting rooms etc, checking on a regular basis throughout the day. Clear away cups and saucers etc that have been set up for meetings and ensure rooms are left clean and tidy.
Undertake any other tasks that may arise from time to time.
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