Sales Consultant - Next PLC - Victoria

PLEASE READ: We may have various hours available within this store. Therefore please specify the hours that you are available to work within the application form.

Summary of Role

To work as part of the sales team providing excellent customer service.

Responsibilities

Providing Customer Service:
To work as part of the sales team in order to provide excellent customer service through:

Providing and continuously developing their product knowledge.

Understanding and demonstrating customer care and high levels of customer service both on the sales floor and till points.

Replenishing stock and maintaining high standards of merchandising and housekeeping.

Displaying good listening skills, identifying customer needs and responding to them quickly.

Working as Part of a Team:
To work as part of the sales team through:
Supporting and helping colleagues with their work and getting involved in day-to-day activities as and when required.

Showing a genuine interest in other people and willingness to help.

Using initiative at all times.

Showing flexibility and willingness to meet store needs during the period of employment regarding hours, work and duties.

Communication:
To communicate effectively with line management on a daily basis to ensure:

Adherence to all Company policies and procedures e.g. timekeeping, absence reporting procedures etc.

Maintaining and demonstrating security and Health and Safety awareness – ensure that standards are adhered to at all times.

Actively supporting and communicating with colleagues, customers and managers.