Shop Assistant - Toy Galaxy - London

• Greeting customers who enter the shop.
  
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• Be involved in stock control and management.
  
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• Assisting shoppers to find the goods and products they are looking for.
  
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• Being responsible for processing cash and card payments.
  
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• Stocking shelves with merchandise.
  
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• Answering queries from customers.
  
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• Reporting discrepancies and problems to the supervisor.
  
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• Giving advice and guidance on product selection to customers.
  
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• Balancing cash registers with receipts.
  
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• Dealing with customer refunds.
  
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• Keeping the store tidy and clean, this includes hovering and mopping.
  
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• Responsible dealing with customer complaints.
  
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• Working within established guidelines, particularly with brands.
  
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• Attaching price tags to merchandise on the shop floor.
  
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• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
  
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• Receiving and storing the delivery of large amounts of stock
  
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• Keeping up to date with special promotions and putting up displays.
  

Requirements:

The personal skills that are required for the job:

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• Having a friendly and engaging personality.
  
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• Comfortable working with members of the public.
  
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• Should have a confident manner.
  
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• Must be helpful and polite.
  
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• Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
  
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• You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
  
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• Able to work as part of a sales team.
  
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• Knowledge of inventory techniques.
  
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• Should be of a smart appearance and articulate.
  

Benefits

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We pay 7.20 per hour if you are 25 or over and also offer a 10% staff discount which can be very useful especially during the festive periods.

We have a open and relaxed atmosphere in our shops and management will always be available to help and advise staff with problems inside and outside work.