Customer Relations Manager - ORP - Kidbrooke

Customer Relations Manager
Property Development Company
Kidbrooke
Hours 8am -5.30pm
£27k
Duties:

• Introduction to purchasers at point of reservation and presentation of Home Manual


• Ensure appointments for purchaser choices are carried out in a timely fashion


• Ensure purchasers receive monthly completion updates


• Organise and oversee purchaser Open Day


• Weekly review of plot files and development trackers to ensure that all information is current


• Organise and collate Customer Product Information Folder


• Establish good working relationship with solicitors


• Liaise with solicitors regarding purchaser’s enquiries post exchange of contracts


• Instruct solicitors to serve notice to complete and inform purchasers accordingly


• Daily Objectives Meeting with Coordinators


• Ensure Coordinators receive relevant training

Job Type: Full-time

Salary: £27,000.00 /year