Supervisor - Queens - London NW1

We are looking for an enthusiastic, dedicated and ambitious supervisor who would like to progress within our business and company.

The Role

As a supervisor you would bring on a daily basis a positive attitude to continue encouraging & nurturing our team of staff. You would ensure that excellent customer care is always carried out and that every member of the public that visits The Queen’s feels welcomed and looked after beyond expectation.

We are looking for someone that has that sociable sparkle about them that adds extra warmth to our friendly business, as well as having the drive and motivation to ensure that our business continues to successfully grow. The ideal candidate would have excellent attention to detail and will have the eye and ability to prioritise all those tiny noticeable things that make all the difference to a customer’s visit.

We would love to hear from you if you are/have:

• A Team Leader and Team Player – You should have the drive and patience to encourage, motivate and support our team, as well as work well alongside your fellow Team Members.


• Eager to learn and grow – We want you to have a passion for our business and what we believe in. We can offer you the support, guidance and training you would need to progress through our company. We are part of an award winning company and can offer excellent opportunity of progression to the right candidate.


• Dedication – The Queen’s needs to believe and trust in your support, we hope to employ someone who wishes to work with us, enjoys being here and show true loyalty towards the job you have chosen with us.


• Excellent Customer Service Skills- Our customers experience at The Queen’s must exceed all expectation from the moment they walk through our doors. You need to be that friendly face they instantly feel warmed to, along with being approachable and attentive; this should include pre-empting anything they may need or want before they even have to ask, following our Young’s Golden Rules and handling any and all situations which may arise correctly.

The Offer

We are dedicated to the development and progression of our team and this really is an exciting opportunity for the right candidate to make your mark in a successful growing business. There will be excellent training and personal development opportunities within one of the most well respected companies in the industry.

35-45 hours per week spread over 5 days (2 days off).

Must be available to work evenings & weekends.

28 days holiday a year.

20% discount in all Young’s pubs.

Plenty of opportunities to learn & progress.