Elderly Residential Care Home Manager (Non-nurse)

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We have a permanent full time non-nurse home manager of a 23 bedded elderly residential home.

Up to £35,000 per annum.

Candidates should have previous management experience, and hold NVQ4-5 / LMC / RMA or similar management qualification.

The care group consists of seven privately run residential care and nursing homes, situated in south London and along the south coast. The group is registered for 172 beds, which are made up of both privately and local authority funded service users, and employ over 200 members of staff. The organisation strives under the ethos of putting people first, by supporting our service users, their families and to deliver a first rate standard of care.

Main Duties as below (full job description available upon request) Position: Registered Care Manager Responsible to: Group Manager, Proprietors Job Specification: • Promotes and restores patients’ health by developing day-to-day management and long-term planning of the patient care area; directing and developing staff; collaborating with physicians and multidisciplinary professional staffs; providing physical and psychological support for patients, friends, and families. • Ensures the smooth and safe running of the Care facility. Person Specification: Essential: • DBS Check completed • Excellent customer services skills, whilst being an effective Communicator – both written and verbal • Management / Team lead experience within the social care sector • Ability to prioritise and organise, with attention to detail • Reliable and Trustworthy • NVQ /NCFE equivalent Level IV Desirable: • Previous experience of working with the relevant Service Users group • Flexible approach towards working routines • Ability to work on own • NVQ in Management Level IV, • Registered Managers Award or • similar • NVQ Assessor • HACCP’s certificate • Risk Assessment • Health & Safety Certificate MAIN RESPONSIBILITIES Day-to-day running of the home 1. To manage the day-to-day running of the home and to act as person-in-charge. 2. To provide all relevant information and leaflets to prospective new service users and to make appointments and show them and their relatives around the home. 3. To assess whether the home is able to meet the personal care needs of any prospective service user and to negotiate an appropriate fee with the purchasing authority or the client or client’s family (if not in receipt of local authority assistance). 4. To ensure that each new service user receives a written copy of the “Terms and Conditions” of residence, a copy of the Pre-Admission Assessment and letter confirming admission to the home. Ensure that each service user and, where appropriate, their representative or carer understands them. 5. To ensure that adequate arrangements are made for the introduction and reception of new service users. 6. To investigate complaints in accordance with CQC Guidelines and Company Policy, take appropriate action and report to Operations Manager, Directors and/or the CQC 7. To liaise with and co-operate with CQC inspectors and inspections as well as other authorities/enforcement agencies 8. To ensure that all data held on behalf of staff and service users is stored in accordance with the Data Protection Act. 9. To be the sole RGN at times – on the floor and hands on. Service User Care 1. To ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognised, assessed and met. 2. To support service users in the taking of decisions in matters which affect their lifestyle. 3. To make or contribute to the assessment of needs of each service user in conjunction with the service user, relevant professional agencies and, where appropriate, the service user’s family, and develop a care plan which provides a satisfactory quality of life for that person. Ensure that all care plans are reviewed regularly and kept up to date in accordance with CQC, local authority and company requirements. 4. To promote relationships which enable each service user to participate in social activities within the home and in the life of the local community to the maximum of their ability and promote their independence 5. To ensure that regular relative’s and resident’s meetings are arranged. In addition, to ensure that Service User Focus meetings are held at least three monthly. 6. To ensure the provision of health care arrangements, which may include the ordering, recording, and where appropriate, the administration of prescribed medication. 7. To undertake regular clinical audits such as pressure ulcer, accidents and care plans. 8. To be responsible, with the Group manager & Proprietors for the efficient running of the domestic character of the home, which will include the following: a) Planning menus with service users and catering team b) Ensuring that the dietary needs of the service users are met (with involvement of HC Professionals where appropriate) c) Ensuring that good standards of food presentation are maintained d) Ensuring that supplies are ordered e) Ensuring that good standards of hygiene and cleanliness are maintained. f) Planning social events/activities with service users and staff g) Ensuring that the house has an homely feel and is tidy 9. To ensure the provision of care, including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the GP and with the support of the community nursing service. Staff Matters 1. To recruit, appoint and deploy care, catering, administrative and domestic staff according to Company Policy and CQC Requirements.