Warner Bros Studio Tour London Interactor - Warner Bros. Entertainment Group - Leavesden Green

JOB DESCRIPTION

JOB TITLE:

Interactor

DEPARTMENT NAME:

Visitor Experience Department

LOCATION:

WBSL

REPORTS TO:

Interactor Team Leader

Company Overview

Warner Bros. Studios Leavesden (WBSL) is a purpose built, state-of-the-art film and television studio offering one of the largest facilities in the UK. This 200 acre secure site has a quarter of a million square feet of stage space, back-lot tank, one of the largest heated underwater filming tanks in Europe and an 100 acre back-lot.

WBSL has a collection of thirteen sound stages, some of which are the largest in the UK. The site also has its own, on-site Production Rentals division, which provides the industry with state-of-the-art lighting equipment, scaffolding and production supplies for stage and location shoots. WB De Lane Lea based in Soho, London, provides state of the art facilities in audio post production for feature films and television. These facilities make Warner Bros. Entertainment the only Hollywood studio to own and operate a production and post production facility in the U.K.

Warner Bros. Studio Tour London – The Making of Harry Potter showcases the authentic sets, special effects and behind-the-scenes secrets of the
Harry Potter
film series. Located at the Studios where all eight films were produced.

Primary Purpose of the Job

To ensure that our visitors are welcomed warmly to the Warner Bros. Studio Tour and that they experience the very highest standards of customer care and interpretive support in an exciting, intriguing and safe environment. Full training will be provided for successful candidates.

Key Responsibilities

Education/Qualifications

• GCSE Maths and English, grade C or above.
  

Behaviours

• Excellent, communication, interpersonal and reasoning skills
  


• Outgoing personality
  


• Ability to adapt to new situations
  


• Flexibility of approach to working environment needs
  


• Ability to answer visitor’s questions
  


• Ability to work well in a team environment
  

Terms and conditions:

Contracts range from 16 to 40 hours per week. You will be required to work weekends as part of this working pattern. Weekend working includes both Saturday and Sunday. Your normal hours of work are between 8 am and 10 pm over the peak summer period and from 8 am until 8pm at other times.

There are both full time and part time positions available. All working patterns will include weekends and Bank Holidays (those on part time contracts will work a proportionate amount of weekends and bank holidays as those on a full time contract).