Learning & Development Officer - Capita Plc - Barnet

Learning & Development Officer

Barnet, London

Competitive Salary & Benefits

Are you a Learning & Development professional with some exposure to more generalist HR duties too? We want to hear from you!
About the role

We are seeking Learning & Development Officer to support the performance, learning and development of our client’s workforce, Barnet Council.

You will take the lead on Organisational Development (OD) projects and coordinate a comprehensive range of L&D schemes for the wider council i.e. commissioning training, developing content, and even undertaking some training and briefing sessions yourself. You will also have the opportunity to become involved with some more generalist HR duties and tasks, whilst working within a supportive team environment onsite with the client.

About Capita | HR Solutions

Capita HR Solutions is part of Capita plc, the UK’s leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

We are the fastest growing provider of HR Solutions in the UK. We’ve built a reputation for meeting the HR service needs of our clients by listening to the challenges they face and working in partnership with them to create approaches that suit their businesses, their cultures and their people.

We work collaboratively to create insight and feedback and together we optimise HR functions to get the best out of people.

What you will do:

• Lead on OD projects, design and deliver learning interventions on new and/or existing development initiatives such as management development and team leadership programmes.
  


• Develop new programmes to support Council initiatives, the business planning process, people and OD strategy and annual corporate objectives.
  


• To be responsible for the development of all training materials, researching new ways of learning for staff – for example: master class workshops; Q & A sessions, e-learning, action learning sets.
  


• Maintain Learning Management System (LMS), including inputting application forms/attendance records, updating new and existing learning activities, and running reports for the client.
  


• Co-ordinate Management conferences / events as directed by Head of OD on behalf of the Client.
  


• Manage data collection for the Corporate Induction programmes including: updating/monitoring Corporate Induction data, feedback evaluation and record DNAs.
  


• Maintain accurate records of learning and development activity, reporting on shortage of places on courses, delegates on waiting lists, and courses for which there are a low level of bookings.
  

Your experience will include:

• Experience of working within a L&D or OD environment
  


• Experience of managing client relationships within an outsourced environment
  


• Exceptional planning & organisational and verbal / written communication skills
  


• Ability to work under pressure, prioritise and to meet tight deadlines
  


• IT Literate and competent in the use of IT systems (e.g. word/excel/PowerPoint
  


• Displays ‘can do & do’ attitude
  

What’s in it for you?

At Capita, training and development aren’t optional extras: they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day’s holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now .

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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