Property Management Administrator - Real estate Kensington

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With seventeen London offices, six country offices and associated offices throughout the south of England, John D Wood & Co. have specialised in residential sales, residential lettings, property valuations, surveying and associated property services in London and the south of England for more than 140 years. Our highly professional and well-trained staff have a thorough understanding of the property market in their local areas, and a track record of success in property marketing at a national and international level, achieving the best results for our clients.

JOB DESCRIPTION
e.g. Responsibilities, Duties, Hours
-The successful candidate will ensure the smooth day to day running of their own portfolio. Managing Pre-Tenancy Bookings (as per the booking form) for all new move ins.
-To liaise with clients, tenants and contractors on gas audits & critical safety tests, check out arrangements and other property related issues. This includes all GSC & FWT renewals for Standard Lettings tenancies
-To ensure where necessary that the end of tenancy procedure runs smoothly and deposits are returned promptly for standard Lettings & Tenant Intro tenancies
-Running daily reports concerning the portfolio and completing a daily task list.
-Have full responsibility of the gas audit – ensuring that all rent collect non managed properties have a valid gas safety certificate in place at all times. Also that the gas certificates provided meet Countrywide compliance standards.
-Working with branches to provide a high level of customer service to landlords and tenants.
-Management of computer data keeping property information up to date on Propco
-Ensuring contractors are dealt with efficiently, including passing of invoices for payment and ensuring all contractor details are kept up to date and correctly insured
-Ensuring an excellent standard of customer service is provided and upheld.
-Attending regular meetings and training sessions

CANDIDATE PROFILE
e.g. Background, Experience, Qualifications, Skills, Knowledge
-The successful candidate does not require previous property management experience, however some property management related knowledge would be beneficial
-Strong people skills (to be able to build relationships with clients, tenants and landlords). Ability to communicate effectively and concisely both verbally and in written form
-Basic knowledge of common problems associated with residential properties
-Must be able to work independently as well as in a team environment
-Disciplined approach to organisation and the ability to prioritise tasks
-Highly motivated and positive with a “can do” attitude
-Have excellent organisational skills
-The ability to progress large volumes of administration.
-Strong IT skills, specifically Microsoft Office Suite
-Strong time management skills with a eye for detail