Account Manager/Account Executive

As Account Manager for this global technology company you will be working with clients, co-ordinating with internal departments, external suppliers and client stakeholders to ensure that work is delivered to the highest standards. You will deliver BAU work and projects by taking personal responsibility for allocated projects. You will work closely with your team to develop successful client relationships and deliver on agreed objectives.

Key Responsibilities

1. To manage the client relationship to ensure that the client’s expectations are exceeded.


2. To be responsible for briefing all client work into the relevant department using agreed company processes.


3. To support internal teams to ensure the quality of all work that is delivered to the client is of the highest standard.


4. Liaise with external agencies and suppliers to facilitate the delivery of work and performing QC on that work in line with client expectations.


5. To help clients to identify requirements and develop briefing documents using internal support as and when required.


6. To create quotes, sales orders and purchase orders using the company’s approved processes in response to client requirements.


7. To communicate effectively with client stakeholders to ensure that they are up to date with work in progress and engaged in the development of the relationship.


8. To arrange and direct client meetings and presentations to support work in progress as well as proactive development opportunities.


9. To keep yourself informed of the latest industry and company developments to help you to identify revenue generating opportunities within your client base.


10. To ensure invoicing is completed promptly on completion of work.


11. To ensure the forecast is completed in line with company processes.


12. To ensure that the company time-sheet system is completed no more than 24 hours in arrears.


13. To challenge inefficiency, promote innovation and focus on value creation for the company and your clients at all times.

Technical Qualities

• A demonstrable passion and understanding for direct/digital marketing.


• Past experience working within a data / digital marketing environment.


• Strong customer facing skills developed and perfected from at least 2 to 3 years account management experience


• A highly motivated and organised team player


• Commercial negotiation and relationship building skills


• A good knowledge of the MS Office suite