TRAVEL AGENTS / TOUR OPERATORS (Sabre/Amadeus experienced)

AN IATA ACCREDITED TRAVEL AGENTS IN CENTRAL LONDON REQUIRED – AN IMMEDIATE START for the right candidate WITH EXPERIENCE IN SABRE AND AMEDEUS IS ESSENTIAL.SHIFT HOURS AND WEEKEND WORK REQUIRED. A TOUR OPERTATION ALSO COMPANY LAUNCHING SOON – REQUIRES TEAM TO START IMMEDIATELY

booking reservations, ASSISTING customers in choosing their destination, transportation, and lodging and inform travellers of passport and visa requirements, rates of currency exchange, and import duties.

Wholesale travel agents specialise in organizing tours and then selling them to retail travel agencies who in turn, sell on to travellers. Many tours also include optional side trips and activities that have to be planned carefully. Wholesale travel agents must have good marketing skills to interest retail travel agents in the tours they have developed.

Retail travel agents offer advice to the general public. They provide travellers with timetables and travel literature, compute fare costs and make reservations, and sell tours developed by the wholesale travel organisations. In large travel agencies, agents may specialise in specific geographic areas; in smaller agencies, travel agents have a broader range of responsibilities.

Work conditions

Working hours: involves regular unsocial hours including weekends, evening and public holidays. operators required 24/7/365 cover so shift work possible.

Location: Central London

Career development

Much of the recruitment to senior positions is made in- house so the opportunity for promotion is normally good. In addition agents might specialise in particular areas such as tailor made, safaris, or business travel.

Salaries

Salaries vary depending on experience

Entry requirements and training

Specific degree subjects required

Although a degree is not essential, those interested in a career as a travel agent, particularly with larger organisations, should ideally be educated to degree level.

Work activities

• Designing and developing a tour.


• Determining an itinerary, arranging for tour escorts.


• Assisting the overseas tour operating partner company

in developing brochure content and marketing

programmes.

• Making travel and accommodation reservations.


• Offering face to face and telephone advice to

customers.

• Quoting holidays and converting these to bookings.


• Maximising sales and customer holiday experience by

suggesting upgrades.

• Offering excellent customer service, dealing with

complaints in a calm and diplomatic manner.

• Keeping product and brand knowledge up to date

whilst having in-depth knowledge of the company’s

brochures and destinations.

• Working to sales targets.

• Other relevant degree subjects


• • Geography
  • Languages
  • Leisure studies • Tourism
  • Travel studies.

• A competent level of typing and general IT skills may be required

Skills and qualities

• Passionate interest in geography, strong domestic and international travel knowledge.

• Excellent command of both written and spoken English. • Strong numeric skills.
• Ability to multitask and quickly interpret complex

1. • Ability to build strong relationships with clients, both

over the phone and face to face.
• Skills to persuade customers and influence their

decisions, both for their own benefit and that of the

1. • Exceptionally high levels of motivation, working both

independently and as part of a team.
• Smart appearance.
• Proficient internet research skills for customer

1. • Ability to work in a target-based environment and to

achieve sales goals and objectives.
• Ability to assimilate information and to pay close

• attention to accuracy and detail.

AN IMMEDIATE START..