Services Manager Defence site SM2 soft FM/contract operations

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As Services Manager, you’ll have overall accountability and responsibility for the day to day management, co-ordination and control of all Sodexo Defence activity on site, as set out in the contract.

An excellent opportunity for an accomplished and commercially aware soft FM/catering professional) with exceptional client relationship and leadership skills

Kneller Hall houses the Royal Military School of Music, training musicians for the British Army’s 22 military bands, having been acquired by the Army in the mid-19th century. It is also home to the school’s Museum of Army Music

Sodexoare a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. The impact of change and uncertainty as consolidation occurs throughout the armed forces, set against a backdrop of today’s rapidly changing world, makes the preservation of high standards even more important than ever. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of infrastructure, facilities management, catering, retail and leisure services to the armed forces community

We’re proud that our work has a significant bearing on morale, retention and recruitment.

Package description

Competitive salary of £34,703.79plus benefits includingbonus, pension, very popular group discount schemes, option to buy additional flexible benefits such as holidays, healthcare etc

Main responsibilities

• Maintain and develop a positive working culture and environment for colleaguesthroughleadership, effective communication and delegation.


• Manage client relationships and expectations. Maintain formal and informal communications with Clients and Customers


• Manage all aspects of Health & Safety, Environment and Quality Assurance.


• Company Compliance. ensure that the company/contract accountancy, documentation, audits and administration procedures are carried out to the company standard.


• Legislative compliance. ensurethat all aspects of the business are conducted in accordance with all relevant statutory requirements and Codes of Practice.


• Have full control over the profit & loss account, including the proper control of costs and resources.


• Optimise sales, marketing and opportunities for organic growth of services.

*please see attached job description below

Ideal candidate

• Comprehensiveexperience of relevant service


• Proven track record of leading, managing and developing a team


• Proven experience of managing long-term client relationships


• Proven ability to develop new business opportunities


• Management knowledge of HSWA, IOSH and COSHH.


• Effectivecommunication skillsboth verbally and in writing


• Computer literate


• Qualification or relevant experience in Business Management.

About the company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed tosafeguarding and promoting the welfare of children and adults within a regulated activity. Certain roleswill require applicants toundergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS)and/ or Disclosure Scotland.