Ecommerce Content Executive

We currently have an exciting Content Executive position available at Habitat working within our busy Ecommerce department. This is a key role within a very successful and close knit team responsible for managing the product imagery catalogue for the business. Day to day you will be ensuring that our product information is up-to-date and optimised on our web, mobile and social channels and allowing us to showcase outstanding imagery and digital footage.

As Content Executive you will proactively seek and deliver opportunities to optimise the online customer journey. You will be publishing content on the Habitat website with hands on content editing via Magento and WordPress, including uploading and editing banners, image and footage files etc. You will also work with the buying and merchandise teams to ensure all product descriptions are correct and optimised for SEO and trading.

This is a fantastic opportunity for an enthusiastic, customer focused individual to make a real impact on the success and optimisation of our customers online experience.

About Habitat

Since 1964, Habitat has been challenging the way people style and shop for their homes. We’re an iconic homeware and furniture retailer that’s going through exciting times: alongside our three long-standing London flagship stores and extensive website, the brand is thinking big by going small – with a roll out programme planned for 2015 that’ll see our Mini Habitat stores grow massively countrywide.

For over 50 years Habitat has created good design that’s useful, distinctive and just a little witty. We recognise that today there are more brands than ever selling furniture, but we’re strong in our conviction that we’re true originals, because almost every piece in our collection is designed by us.

Key Responsibilities:

To manage the product imagery catalogue for the business, liaising with:

Buyers, samples and the design team to arrange photography.
External reprographics company, briefing amendments and oversee approval process for retouches
Photographic studios to book shoots and create shoot briefs, including CGI.

Work with the Content Manager to coordinate image budgets and asset spreadsheets to ensure product is photographed successfully
Publish content on the Habitat website with hands on content editing via Magento and WordPress. Checking all content is accurate online and make any amendments, working to ensure all content is on brand and search-friendly
Work with Content Manager to implement content change requests, support content issues on the websites and support user acceptance testing. Using Google Analytics to understand success of content engagement and support AB testing activity within team
Maintain and coordinate the product information schedule to ensure that all content is produced in a timely fashion and that all deadlines are met

Skills:

Graduate calibre with proven experience in a B2C ecommerce team. Ideally retail / fashion, having hands on content and operations experience, writing, editing, and publishing.
Demonstrable experience with a content management system
Knowledge of user experience best-practice and demonstrating a customer centric attitude
Highly organised, able to deal with ambiguity and excellent attention to detail.
Excellent communication skills: influencing, negotiating, presenting effectively to small teams
Ability to identify problems and quickly implement solutions with a can-do attitude