Junior Property Portfolio Manager - Housing Officer NW1 £22-£26K

Junior Property Portfolio Manager / Housing Officer NW1 £22-£26K

ARE YOU

– a good detective, a great administrator, practical, decisive, financially savvy?

DO YOU

– like property, like people and get things done, have a driving licence?

CAN YOU

– read contracts, make decisions and manage things, drive?

Then a career as a Property Manager at Ringley might be for you. We generally recruit outside the industry and look for transferable skills/experience drawing from at least 3 out of the 5 core competencies below:

(1) customer leadership (meeting clients/presentations)

(2) finance

(3) law

(4) practical understanding of buildings

(5) detective skills (research & audit trail)

IN RETURN YOU WILL GET:

A competitive salary, a Senior Property Manager as a mentor & support through our training club to become Institute of Residential Property Management (IRPM) qualified and letters after your name. Our Junior Property Manager programme can be completed in about 2 years, there are incremental pay awards along the way so by the end of the programme you will have secured a £5K pay rise, be capable of holding a profitable portfolio and therefore secure the role of Property Manager and letters after your name.

What we are looking for is a “can do” attitude, resilience, great Client skills and a desire to exceed expectations. Ringley is a silver standard investor in people and national training award winner we have set out the learning blocks to grow professionals.

So, if you are proactive, outcome oriented and do what you say then it will be easy for you to make a difference to those who come to us for advice and solutions. Naturally, in property we are looking for practical people who understand buildings and have bags of common sense and are not scared of budgets and accounts. Life moves quite fast here you need to be able to multi-task and think on your feet, it is an email heavy job where audit trail matters.

A Junior Property Manager is a boundary-spanning role, supported by a Legal Officer, our Inbound, Outbound and Finance Helpdesk Teams you will be the face that homeowners look to so they can understand their building accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.

REQUIRED SKILLS:

– 4+ years in a decision making role

– real customer account management responsibility

– an aptitude for numbers

– a logical, practical approach

– educated to at A level or degree standard

Suitable transferable skills might have been gained in these roles:

WHAT YOU’LL BE DOING DAY TO DAY

– Thinking about your portfolio, the contractors that work on it, the equipment to be looked after, the insurance you’ll need to have in place, the housekeeping standards to maintain and a strategy for cyclical works.

– Meeting with Clients to advise them what should happen when (compliance & planned maintenance) and help them make decisions,

– Meeting Contractors on site to negotiate contracts, check work done and arrange quotes.

– Actioning issues from site reports, meetings, and defects reported

– Considering planned preventive maintenance from a building pathology view as well as what the lease allows, checking statutory consultation requirements and funds available.

– Managing building risks : Insurance, Asbestos, Fire, Health & Safety, Water Chlorination, Plant , Flues etc…..

– Keeping an eye on cashflow, reviewing arrears and payments due and instructing your Legal Officer to get the money in.

– Preparing annual budgets for Client sign off.

A LITTLE ABOUT RINGLEY

Ringley’s customer focus sets a benchmark in the industry, we support people who live in a communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector.

Ringley manages about 10,000 homes London-wide and beyond. We are a market leader with a string of awards an enviable track record.

Everyone here knows were on a journey to become a truly 5 star company, our benefits package enables managers to participate in profit share in their portfolio and Customer recommendations. We’re building businesses within a business if you like. With clever us of IT we have built an enviable ‘customer delivery package’ to deliver decision making information so that teams can focus on Client leadership and finding solutions.

WHAT THE CAMBRIDGE GUIDE TO EXCELLENCE HAD TO SAY ABOUT RINGLEY – A FIVE-STAR COMPANY

The award-winning property specialist The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent. Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement, offering ‘good advice, great service by brilliant people, every time’.

As well as celebrating the achievements of its employees, The Ringley Group is filling its own mantelpiece in particular a World Skills national training award and in 2012, it was named Local Employer of the Year at the Camden and Islington Business Awards.

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be ‘reassuringly better’ and transparent in all our dealings. By 2003 it seemed natural to write up ‘100 percent transparency, just ask’ as our brand promise. Initially our mission was ‘to become a one stop property shop’, naturally this required a team of related property professionals. By 2010 we’d achieved this so we re-wrote our vision as ‘good advice, great service, by brilliant people…. Every time’. So in short our mission was simply ‘to generate recommendations’ this has stood proud 7ft high in reception and on-line since.

HOW TO APPLY:

Proactive people should phone Mary-anne Bowring