Post Room Operative - OCS - London

You’ll ensure that courier, post room and scanning services are carried out to meet agreed service levels of service and budget. You’ll effectively manage workload and evaluate and develop processes to ensure services are aligned to business needs.

Your main aim will be to sort inbound mail and ensure it is prepared for scanning. You’ll run the automatic mailing machine, ensuring mailing integrity and quality is maintained and first level maintenance is provided as necessary. You’ll also assist with the management of courier items, including receiving, logging, delivery, and sorting, help keep the production room clean and tidy, maintain stock levels and log activity data. You will also:

Liaise with suppliers to ensure hardware and machinery issues are resolved.

Deliver reprographic services including managing the fleet of Ricoh copiers, filling and maintaining click count records and copying documents.

Maintain accurate records for invoicing.

Maintaining stock levels of all consumables associated with the role.

Ensure a professional service is delivered at all times.

Ensure Health & Safety regulations are complied with and safe working practices are in place.

About you

To succeed in this role you will need experience of delivering post room services and a desire to deliver excellent customer service. You will also need:

Understanding of scanning technology and equipment

Experience processing legal documentation preferred

The ability to communicate at all levels with good relationship building skills

A hands-on approach if required

Good PC skills to include Word, Excel and knowledge of PDF files

To be educated to National Level 2 – e.g. GCSEs Grade A*-C or equivalent