Receptionist - Battersea

Receptionist

Battersea

£19,000 to £21,000 per annum

Our client, a prestigious company based in Battersea, is looking for another receptionist to join their existing team of 4 due to a promotion. If you would like to be a part of a great team, within an exciting environment, please read on.

Benefits:

• All inclusive training provided


• Annual reviews to ensure improvement


• Monthly prizes


• Annual Achievement Awards

Responsibilities:

• Responsible for supporting the management team in developing promotional events


• Responsible for communicating with clients and building customer relationships whilst assisting with information required


• In charge of creating a friendly and relaxed environment for the company’s clients


• Responsible for handling complaints calmly, whilst providing support and gaining the attention of the relevant Manager when needed


• In charge of ensuring the upkeep and presentation of the office whilst including the stock of up-to-date brochures, accessories and merchandise


• Responsible for maintaining up to date knowledge of the company’s new processes, products and services as well as the general network

Person Specification:

• Previous receptionist / host experience is essential


• Previous Face to Face Customer Service is essential


• Previous experience dealing with complaints and issues


• Highly organised and excellent planning abilities


• Strong communication skills and telephone manner


• An ability to prioritise tasks and manage multiple workloads


• Well-spoken and presented