Ingenious - Receptionist - Ingenious Group - London

To provide excellent client service and experience by being responsible for managing a smooth running,

efficient and highly professional reception. This role is based front of house where you will be responsible for

managing a busy switchboard, meeting and greeting clients, working closely with facilities and developing

strong internal relationships across the business.

Key Accountabilities

 Answering and managing telephone queries in a timely, professional and courteous manner;

 Meeting and greeting all clients professionally;

 Developing a strong awareness of regular clients and maintaining professional and positive

relationships;

 Working closely with internal members of staff by developing strong relationships;

 Ensuring that faxes are collected, stapled and distributed to the recipient in a timely manner;

 Ensuring that incoming post and couriered documents are delivered to recipients in a timely manner;

 Ensuring that outgoing post is franked collected at the end of each day;

 Liaising with the catering team re: refreshments for meetings, when people arrive and leave, etc;

 Ensuring that the reception area is kept clean and tidy throughout the day;

 Placing stationery orders and monitor deliveries/returns;

 Organising Courier collections and deliveries, as requested and keep log;

 Accompanying all deliveries to the correct destination;

 Managing the meeting room bookings via the Condeco system;

 Manage the reception rota system and team day to day

NB: Hours will be 8.30am – 5.30pm & 9.00am – 6.00pm alternate weeks

Role Requirements

 Proven track record of working as a Receptionist reception within a professional/ corporate

environment

 Team player with an outward going approach

 Ability to work under pressure and prioritise workload – able to define priorities and ensure task

completion

 Strong communication skills is mandatory

 Ability to maintain integrity and discretion

 Excellent attention to detail

 Immaculate and polished manner

 Professional, articulate and discreet

 Punctual

 Cheerful and polite telephone manner

 Extremely flexible “can do” attitude

 Intermediate on MS packages

How to Apply

Please send an up to date CV and covering letter to careers@theingeniousgroup.co.uk. Your covering letter

should outline why you are interested in this role and Ingenious as well as salary expectations and notice

period.