Lettings Administrator - City

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The Company
My client is a Consumer Property available for rental. I am looking for a Lettings Administrator that has extensive experience within a front office and back office employment background.

They are based in multi sites in and around Central London and the positions ave available NOW!

Duties

Office Administration
Provide general administrative support to the management team including writing letters, raising invoices, filing, photocopying, receiving payment and issuing receipts. 
Ensuring all office administration is completed in a timely and accurate manner. 
Maintain records of occupancy lists. 
Check daily night services/senior student log and record and inform management of any incidences. 
 Carry out any reasonable ad hoc requests by management team.

Business Development
Actively support the Management team in the following areas: 
Assisting with business and revenue generating opportunities by working with the Management Team. 
Assist in arranging and conducting sales viewings for prospective residents and help manage the renewal and expansion process. 
Ensure a high standard of customer service at all times.

Customer Care
Provide front desk and telephone support; managing and dealing with day to day queries. Ensuring expectations and satisfaction is achieved in line with the National Code of Standards and Companys own procedures. 
Be proactive and inform the management team of any problems and situations arising. 
Assist during the client move in and client move out process to provide a smooth transition for the client whilst supporting the management team in ensuring all administrative, operational and financial aspects are completed to a high standard.

Financial Management Support
Assist with debt collection in line with policies and procedures of the Company. 
Use of internal finance package, Kinetic Solutions, to input financial information and to extract important financial information. 
Ensure billing is completed in line with company procedures as set out by the Company

The Person

Attributes
Essential
Desirable

Personal Appearance
Smart dress with a business like appearance.

Education & Qualifications
Minimum: Educated to NVQ level 3/GCSE level A – C standard or equivalent
A’ level or equivalent

Experience
Previous administrative experience in a client facing service industry.
Previous business development / sales experience.
Previous facilities experience.
Previous financial knowledge, credit and cost control.

Special Aptitudes
Strong ability to problem solve, multi-task, plan and organise. Good client facing and customer service skills.
A good understanding of business coupled with a professional attitude.

Disposition
Self motivated. Professional. Resilient. Adaptable.

Circumstances
Ability and willingness to work flexible hours to include weekends, evenings and bank holidays as determined by the needs of the business.

Computer literacy
MS Office Package

Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.

Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple:  Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice.  Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114