Receptionist

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Job Title: Receptionist

Location: Central London

Salary: £20-24000

Contract: Full-time

Do you have previous receptionist experience working for a finance- or banking Blue Ship company and are looking for extending your experiences and develop within this sector? If yes, send in your CV today!

The role will involve you being the first point of contact for all visitors and incoming calls, which will require outstanding service, professionalism and a charismatic approach. You will be involved in all the centre support activities to support a busy team and report to the Centre Manager.

If you have a passion for customer service and are able to juggle tasks with a smile on your face, there is no doubt you will succeed in this job. And in order to support your personal growth as a business person.

Key Responsibilities and Accountabilities will include:

• Being the first point of contact for the building, meeting and greeting all visitors and clients


• To ensure the reception area is tidy, safe and welcoming to all clients and visitors


• To provide a responsive and efficient reception and telephone service to all our clients


• To ensure the smooth operation of the switchboard service including announcing and forwarding calls to clients or their voice-mail


• To ensure that all visitors including contractors follow the relevant signing in/out procedures


• To book meetings, catering and couriers for clients and communicate this to your team


• To liaise with relevant staff to ensure that any client queries are responded to within procedural time-frames


• To maintain the Business Centre client phone directory and contact lists as clients move in and out of the building


• To ensure that the receipt of deliveries including keys, recorded and couriered items are properly signed for and the recipient of the deliveries are notified promptly


• To manage outgoing post, ensuring that it is properly franked and ready for collection where required


• To carry out administrative and clerical duties as required including filing, photocopying, collating, writing emails to clients, letter writing, data entry and preparation of reports and other information


• To work hand in hand with our security team


• To be able to provide an effective handover to anyone covering your role whilst you are away


• To understand the principles of Health and Safety and Security procedures


• To support our Service Success Chain


• Local area and basic product knowledge


• Attend training to develop relevant knowledge and skills


• Training and development to help you progress not only in the company, but as a person too

Role Related Development:Personal Specification:

Qualification and Education: GCSE’s or above in Business Related Area – Essential

Experience: Previous receptionist experience within a finance- or banking Blue Ship company – Essential

Skills and Abilities: Proficient in Word and Outlook – Essential

Excellent telephone communication skills – Essential

Face-to-Face customer service skills – Essential

Switchboard skills – Desirable

Front of house management skills – Desirable

This position is a full time position, which means working business hours Monday-Friday, but can also include occasional irregular hours if required to meet business needs.

If you feel that you meet the requirements above and believe you would be the perfect candidate, make sure you are not missing out of this amazing opportunity by sending in your CV to us today!