Administrator Receptionist - Cromwell College of IT & Management - London E8

ADMINISTRATOR/RECEPTIONIST

Job Description

The role of Administrator/Reception is a fast-paced role. The role is interesting and varied. You shall have excellent written and oral communication skills along with a working knowledge of managing students’ records. You will be approachable, friendly and have a strong presence of mind.
This is an all-round role that suits someone who is willing to learn and demonstrate self-leadership.

Person Specification

• A warm, friendly and welcoming personality with a professional approach to work.


• Personal qualities; ability to maintain complete confidentiality and discretion within all situations, tactful and sensitive. Accepting of all.


• Ability to work and communicate effectively with all kinds of learners.


• A flexible approach to work.


• Ability to respond to the demands of internal and external changes and work under pressure at times, assess priorities and be able to meet deadlines.


• Ability to organise and prioritise own workload, without supervision. Use own initiative.


• Excellent organisational skills.


• Demonstrable experience and/or a qualification in Microsoft office packages (Word, Excel, Publisher) and management information systems.


• Experience of clerical/administrative duties including filing, record keeping etc.


• The ability to work as part of a team–involving learners, tutors, management team and external clients.


• The ability to work under own initiative when necessary prioritise workloads and to meet deadlines.


• The ability to communicate effectively with learners and members of staff.


• A polite and professional telephone manner.


• A keen eye for detail and experience of producing work of a high standard of quality and accuracy.


• Good analytical skills.


• Ability to function effectively in an environment where interruptions are inevitable.

Duties

• Providing administrative support to the faculties and management


• Meeting and greeting visitors and students/staff


• Recording updates using SIMS


• Filing, scanning and photocopying


• Producing documents and reports using MS Office application including Word, Excel, PowerPoint


• Providing support to the Head of Academics in managing student Individual Learning Plans (ILPs)


• Typing and sending out letters/emails


• Covering of busy reception, answering routine telephone and face-to-face enquiries and signing in visitors


• Managing student attendance


• Minute-taking of meetings


• Continuously looking for errors/deficiencies in day-to-day operations and improving them by taking initiative


• Handling/filing invoices

Desirable qualities

• Experience in the education/training sector


• Ability to adjust working speed according to the ebb and flow of activities of a typical day


• Proactive attitude and willingness to learn


• Taking responsibility voluntarily for the well-being of the college

Job Type: Full-time

Salary: £16,000.00 /year

Job Location:

Required experience:

• Though experience is required, we consider top notch candidates.: 1 year