Sales Assistant - HOF White City (39 hours) - French Connection - London W12

An exciting opportunity has arisen at French Connection. We are looking for a Sales Assistant to join our store in White City, House of Fraser. Could that be you?

The successful applicant will have comparable experience gained within a fast paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

Purpose of the role:

• Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)

• Maintain maximum stock availability through effective use of replenishment


• Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

Key areas of responsibility will be to assist the management team in the following areas:

• Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and


• Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines


• Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met


• Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible


• Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

The successful applicant will be able to demonstrate:

• a proven track record of driving sales


• the ability to work well within a team


• demonstrate high levels of motivation, ambition and drive


• demonstrate initiative, decisiveness and effective problem solving skills


• the ability to multitask and meet deadlines

Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.

Required experience: