Product Specialists

The primary goal of the Product Specialist is to provide a fun educational experience for customers who come into the retail store. The Product Specialist will accomplish this by handling all walk in store guests, answering questions, educating the public about the electric drive experience. An implicit responsibility of the Product Specialist is to conduct educational conversations and business dealings in a way that creates a superior customer experience that represents the client.

Responsibilities

*Welcome all walk in guests, answer questions and generally manage the customer’s client experience in the most positive way.
*Educate all customers and fans about the benefits of going electric.
*Assist Owner Advisors in co-piloting test drives for client enthusiasts and providing an experience that future customer would highly recommend to friends and family.
*Help the client enthusiasts and future owners stay up to speed with the client by subscribing them to digital updates from the company and founder.
*Through conversations on the floor, identify future client prospects and encourage them to get behind the wheel of a client product for themselves.
*Assist customers with purchases of apparel and keep inventory full and neat.
*Provide high quality customer service to the existing client owner community.
*Keep up with industry trends and best practices.
*Help to develop a new way to market and sell cars to the community.
*Your performance will be measured by your ability to engage and sign up potential customers in the store for updates and test drive and other event invitations from the client.

Requirements

*Strong communication and customer service experience required.
*Positive and passionate about the changes in the personal transportation industry.
*Ability to understand and convey business issues and technical concepts.
*Strong sense of team mentality and reliability.
*Ability to work evenings and weekends in a retail environment retail experience a plus.
*Valid driver’s license in the country in which you are applying, 2 year minimum driving record required with a clean driving history.

Salary and working week

£11.02 per hour

The working week is based on a Shift Rota, 5 days per week with the opportunity of over time. My client is open 7 days per week and would require someone with flexibility on the days worked.

This is a contract role for 10 weeks and there is scope for full time employment after your contract concludes.