Sales Administrator (Experience in shops is not appropriate)

MFUK Design & Furniture Ltd is an exciting fast growing wholesale supplier of high quality designer furniture based in North London. Our clients are mainly interior designers, property developers, hotel groups and boutique furniture stores.

As a Sales Administrator we are looking for an enthusiastic, hardworking and self-motivated individual to assist in all aspects of sales administration of our furniture wholesale business. As a fast growing company we offer to the right candidate an excellent opportunity to grow your career with us

Main purpose of job: To follow the sales/orders and manage the trade customers and other areas as required to ensure the smooth running of the operations.

Duties to include:

• Sales and trade customer management in terms of sales orders and customer relationship and general sales support.


• Answering customer enquiries regarding prices, availability of products, progress of orders and any other queries.


• Processing sales orders and updating sales order information and spread sheets.


• Issuing invoices and updating product stocks levels with Sage at a daily bases.


• Dealing with any issue in the process of orders and control the order payment status.


• Booking and arranging the deliveries on daily basis to fulfil the order delivery deadline and liaising between all parties.


• Producing all required paperwork prior to dispatch the orders.
  Dealing with customer queries and complaints.


• Maintaining records, filing systems, computer files, brochure & stock of samples; Archive appropriately.


• Opening & distributing post and dealing with posting brochures & samples requests.


• Carrying out courtesy calls following inquiries, deliveries and providing excellent customer service to existing and new customers.


• Be able to work under pressure in a busy environment and to meet deadlines


• Support on business development and marketing campaigns including: Marketing Databases; Assisting with upkeep all marketing records and data collection; Assisting on production and distribution of marketing campaigns etc.

Skills and Requirement:

• Having recently worked within a wholesaler in OFFICE with the responsibility of managing sales, trade accounts, producing invoices, managing stocks and client’s inquiries, arranging deliveries.


• Experience in working within furniture wholesale supplier will be advantageous but not essential as full training will be given.


• Computer literate including Microsoft excel, Word and Power Point is a MUST, especially has to be very good at using Microsoft Excel spread sheet to manage sales and clients.


• Has the knowledge of using SAGE to manage sales, stock and CRM.


• Enthusiastic, ambitious, hardworking, self-motivated with a passion to succeed.


• Be able to work under pressure in a busy environment and to meet deadlines, whilst maintaining exceptional customer service.


• Excellent communications and organisation skills and be responsible for fulfilling tasks on time.


• Ability to multitask and solve problems on your own and fulfilling tasks on time.A high level of accuracy and attention for detail.


• Strong interpersonal skills, with the ability to build and manage relationships at all levels within the business.


• Excellent level of written and spoken English.


• Good team Player.

If you have experience in shops, please do not apply for this job. We are looking for someone who has experience in managing sales and customers in wholesaler in OFFICE.