Operations Officer

A challenging opportunity has arisen for an experienced, highly motivated and commercially minded individual to join the Operations Department in North West London.

Freipost is a global leader in eCommerce logistics. Having operations in North America, Australia, China, Far East and Europe we are in the forefront of the of cross-border shipping for many of the world’s leading web merchants and etailers.

Our team are trained to understand and deliver the highest level of service across a multi-modal platform allowing them to shine as industry professionals, ensuring their roles to be varied and exciting. We welcome you to join the future of logistics.

The successful applicant must have experience within the freight forwarding industry, be motivated, pro-active with excellent communications and IT skills.

Summary of job tasks and responsibilities:

• Coordinate jobs from Customer


• Managing dispatch processing


• Manage and coordinate import shipments


• Document production and reconciliation (export)


• Customs declarations


• Validate shipment routing


• Manage pre-alerts (exports & imports)


• Confirm departure (exports)


• Complete Duty/VAT invoicing and ensure receipt/collection of funds (imports)


• Arrange collection from carriers and onward delivery to customer and carriers


• Monitor POD (imports)


• Prepare and handover to Job Administration


• Ensure timely and accurate updates of consolidation events


• Comply with Company policies and procedures


• Proactive support of Customer Service teams


• Liaise with network operations centre, carriers, warehouses, postal administrations and external suppliers to monitor job progress


• Irregularity handling and escalation as appropriate to Customer Services

Be able to prioritise workload and work with minimum supervision.

Salary £ 20,000 – £ 35,000 plus 20 days holidays per annum plus discretionary annual profit related bonuses

Please send your CV in the first instance.